Refund Policy

Last updated: May 2026

General Policy

Payments made for services are non-refundable unless otherwise agreed in writing prior to engagement. We encourage clients to review all project requirements and proposals carefully before making payment.

Exceptions

Refunds may be considered in the following circumstances:

  • Service was not delivered as per the agreed scope of work
  • A written refund agreement was made prior to payment
  • Technical failure on our part preventing service delivery

Cancellations

Cancellations made before project commencement may be eligible for a partial refund, minus any administrative costs already incurred. Cancellations after project work has begun will be assessed on a case-by-case basis.

How to Request a Refund

Contact us in writing at info@insurecloud.in with your project details and reason for the request. We aim to respond within 3 business days.